Интегрированный мини-проект по английскому языку «Изготовление буклета «Правила телефонный переговоров»

Some telephone rules that you should remember.

Good afternoon. Paula Tanner, Allan Virge’s secretary speaking. Can I help you?

·        Check the accuracy of names and numbers receive over the phone by repeating them very clearly.

·        Be brief, courteous and businesslike.

·        Keep an index of frequently called number beside the telephone.

·        Check the accuracy of names and numbers receive over the phone by repeating them very clearly.

·        Be brief, courteous and businesslike.

·        Keep an index of frequently called number beside the telephone.

·        Be prompt in answering the telephone.

·        Avoid being misunderstood – speak directly into the mouthpiece and pronounce words and numbers distinctly.

·        When answering, give the firm’s name immediately, and then your own name.