Objectives
Topic of our lesson is «Electronic correspondence». The aim of our lesson is to learn the structure of emails and parts of an email address like username and domain; we’ll learn about netiquette, and how to safe communicate through e-mail; you’ll get aсquainted with rules of writing email professionally and effectively.We will continue to develop our lexical skills, communicative abilities, our memory, speech and attention. We’ll listen to each other and we’ll develop our culture of communicative skills.
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If you fall asleep now, you will dream. If you study now, you will live your dream
Serious changes that took place in the world as in the sphere of foreign economic relations as in the field of culture, trade and economic development cause a high interest to learning foreign languages, especially English.
Knowledge of a foreign language and skills to operate a computer brought up politicians and businessmen of new formation. These skills are necessary for the establishment of economic, political, scientific and cultural relations between the people of different countries as well as the support of business and trade relations with foreign firms.
Although such technical gadgets as telephone, fax, internet play an important role in our everyday life and business, it seems almost trite to say that emails stays one of the most widely used forms of professional communication between nations in the twenty-first century. That is why it is very important to know the rules of writing emails. Nowadays there’s no getting away from emails, especially in business. Emails are one of the most widely used forms of communication, taking over from older, slower methods of conveying messages like sending a fax or writing a letter. Email is highly effective, it only needs an internet connection to work and messages are easily archived and searched through, making it a popular tool for companies.
What is an e-mail? E-mail is a short word for electronic mail. E-mail is information stored on a computer that is exchanged between two users over telecommunications. More plainly, e-mail is a message that may contain text, files, images, or other attachments through a network to a specified individual or group of individuals.
Emails
A word cloud is a visual representation of text data, typically used to depict tags on websites, or to visualize free form text.
Now you can see a Word cloud which we have made on the basis of the words according email
12 Rules of Writing Emails Professionally and Effectively
Business is serious. That’s why professional emails have rules. These rules will help you avoid the common blunders of email communication.
1. Pay Due Attention to Your Grammar and Spellings
Nothing makes an email uglier than bad grammar and wrong spellings.
No matter how good your email is, it lacks professionalism if it contains grammatical Never Send “Bad Grammar” in Your Business Emails
2. Write on One Topic at a Time
Emails become boring when they are too long. A recipient is more likely to respond to your email if it is about just one issue and is straight to the point.
There is no harm in writing a follow-up email 3 or 4 days later, but let each email focus on one issue at a time, usually the most important issue.
3. Be SMART in Your Emails
Just like goals should be Specific, Measurable, Attainable, Realistic and Time-bound, professional emails should state the purpose , the required action and the timeline for the action.
4. NEVER EVER WRITE YOUR EMAILS IN CAPITAL LETTERS
What did you just notice?
I shouted at you, right?
That is not courteous enough for your clients. When you write your emails in capital letters, you shout at the reader.
5. Avoid Using Common Abbreviations like IMHO, BTW etc
These abbreviations are better used for casual conversations with close friends. When you are making professional contacts, steer clear of them.
6. For Effective Contact, Add Voice to Your Text
Emails become much more effective when you contact your client on phone. After the call, they can check their emails for attached documents and to remind them of your discussion.
7. Do Not Attach Large Files Unless it is Absolutely Necessary
Emails carrying large files are usually received in the spam box and may not be seen by clients. It is better to contact your client, and let the client know that you are about to send an email containing a large file.
8. Avoid Sending SPAMS
Simply, do not send emails to people who may not be interested in you or you do not know.
9. Always keep language professional.
If necessary ask a
10. Always use paragraphs.
Ensure that the email is broken up into paragraphs and not written as
11. Add a signature block at the end of the email to ensure the reader has details on how to contact you.
NOTE: Add address and contact telephone number if necessary
friend or colleague to proof read
before you send the email.
an essay
12. Follow the Old AIDA (Attraction, Interest, Desire and Action) Writing Formula
It still works.
First get the ATTRACTION of the reader with an interesting introductory sentence; empathize with the problem and state his or her benefit to get the INTEREST; make an offer to make your prospect DESIRE your product or service; and give a call to ACTION to get your prospect to make the decision you want.
All the best in your business.
Structure of an email
There is a standard structure for emails. Email contents are primarily classified as two, the header and the body. We are going to see the contents come under the two subparts.
The Header
The email header gives us common details about the message such as the unique identity of the message. The details of the users of the ‘from’ and ‘to’ ends are also stored here. The email header consists of the following parts. However, the exact contents of the header can vary according to the email systems that generate the email message.
1) Subject
2) Sender (From:)
3) Date and time received (On)
4) Reply-to
5) Recipient (To:)
6) Recipient email address
7) Attachments
Subject
The subject part is the topic of the message. In most email systems, if the content view of the folders is set to view each messages separately, the subject part also will be visible with the user’s name. These subject fields are scanned by the spam scanners to evaluate the messages.
Sender (From:)
This field describes the ‘from’ address of the email. This will specify the sender’s email address. Usually, it will be the “reply-to” address.
Date and time received (On)
This is the date and time the message received.
Reply-to
This field describes the email address that will become the recipient of the reply to the particular email. When you reply, it will go to this email address despite the sender email address.
Recipient (To:)
This is the first/last name of the email recipient as configured by the sender.
Recipient email address
The email address of the recipient is specified here.
Attachments
Some emails could be attached with files such as text, image, audio, video etc.
Sample: Improving Your Business Email Communication Skills
Dear Eunice,
I hope this email meets you well?
Thanks for your mail confirming my employment in your organization as the new Operations Manager. I was excited that I made it through the interviews. The Union Head did an excellent job when he was introducing me to the employees. He also did a good job of giving me an in-depth orientation of the company’s vision, mission and core values.My job description as Operations Manager involves frequent travels, as noted in your email. I am also required me to spend significant time away from my family each month. This arrangement does not favor my family and current career pathway. I have a four-month old baby girl, and I am a student at Churchville University.About a week ago, I got an offer as Sales Consultant at another company. The position does not require me to travel. The official hours fits well with my studies. And the company is located close to my home.The experience I had with your company was a memorable one. I do hope to meet you at the Grand Sales Opening at the Central Square Park, holding this weekend.
I wish the company all the best as you continue to make giant strides in the manufacturing industry.
I appreciate this wonderful offer from your company, but I am so sorry I have to turn it down at this moment.
Best regards,
Michelle MaryAnn Grants
234 (0) 801 493 4500
michelle_grants@ymail.com
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