Job duties and responsibilities of IT professionals

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Job duties and responsibilities of IT professionals

The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs.

As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: 

·         Identifying technical problems 

·         Deploying the appropriate IT solutions to solve problems 

·         Designing computer-based systems or programs

·         Identifying user needs with technology 

General skills to build for IT job roles

Beyond having technical skills, such as programming, IT professionals and employers look for workplace skills like communication since technical skills are learnable through hands-on work. Having a balanced set of both types of skills can make you an attractive applicant for IT roles. Here are some technical and workplace skills to consider building as you prepare for a career in IT. 

Technical skills

·         Computer literacy: As an IT professional, you’ll spend a lot of time using computers, so understanding how to operate it and its basic functions is necessary.

·         Coding: Many IT roles require coding knowledge in various programming languages, depending on your specific role. You may help code or develop new software and applications for your company.

·         Application development: Having experience with application development can help you to understand the back-end of the software you’re using. You may find this helpful in creating new software or applications and monitoring computer systems. 

Workplace skills

·         Analytical: Analytical skills like critical thinking can help you identify and solve technology-related issues. For example, you may need to assess the status and identify computer system and application errors.

·         Communication: You’ll communicate with various teams within your organization as an IT professional. This includes explaining technical concepts in a way that others can understand. 

·         Organization: In an IT role, you’ll be tasked with multiple duties or projects at once, making organization a critical skill for success. With proper organization, your efficiency and productivity at work will drastically increase. 

·         Problem-solving: Troubleshooting problems with the technology systems in your company can be difficult and confusing, so having advanced problem-solving techniques can lead you to be an effective team member. 

·         Time management: IT professionals often have time-sensitive tasks with hard deadlines. It’s crucial to prioritize your time, designate tasks when needed, and complete projects correctly by their deadlines. 

1) Give Russian equivalents to the phrases:

a)      computer-based systems

b)      finding software errors

c)      workplace skills

d)      monitoring computer systems

e)      explaining technical concepts

f)       critical thinking

g)      develop new software

2) Complete the tables.

3) Complete the following sentences:

a) Analytical skills like critical thinking can help you … .

b) Many IT roles require coding knowledge in … .

c) Troubleshooting problems with the technology systems in your company … .

d) It’s crucial to prioritize your time, … .

e) Having experience with application development can help you … .

4) Answer the following questions:

a) What are technical skills?

b) What are workplace skills?

c) What do the key job duties of IT professionals typically include?

d) What skills do IT professionals need?

e) What are everyday responsibilities of an IT worker?

5) Retell the text “Job duties and responsibilities of IT professionals”.

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